Frequently asked questions

Every coach on CoachBank is an AI persona with its own specialty, method, tone and questioning style. They are not real people and they are not licensed professionals — they are coaching personas designed to ask good questions, help you decide, and hold you to what you said you'd do.

Your coach opens with a question about what you're working on. You talk it through, and anything concrete — a goal, a commitment, a date — is captured next to the conversation instead of getting lost in it. At the end you can save a short summary with the key insight, your commitments and the next follow-up.

As long as you want. Five focused minutes is enough for a useful session, and you can pick up the same thread later because your coach remembers your goals and commitments.

No. You can create a free account, browse every coach and run coaching sessions on the free tier. Paid tiers add expanded coaching, deeper memory, Build My Coach, advanced progress and weekly statements.

Yes — that's the point of the style sliders. Directness, encouragement, challenge, accountability, detail, questioning style, reflective versus practical and reply length are all yours to set. The coach's expertise and personality stay the same; only how they coach you changes.

Structured coaching context only: your goals, commitments, milestones, style preferences, context you've given us and short summaries of past sessions. Full transcripts are never fed back into the model. You can view and delete this in your coaching memory at any time.

Yes. Coaching conversations, goals and commitments are private to your account by default. Nothing is published to the community unless you explicitly choose to share it, and share cards only contain what you select.

Yes. Add coaches to My Team and your goals and commitments follow you across all of them, so your accountability coach knows what your founder coach asked for. No repeated questions, no contradictions.

A short weekly summary of your coaching: goals completed, percentage of commitments kept, your streak, your biggest win, your biggest bottleneck, your priority for next week and one coach insight. You can keep it private or share it.

Only as coaching, reflection and accountability. CoachBank coaches are not doctors, therapists, lawyers or financial advisers, and they will point you to a qualified professional for anything that needs one. In an emergency, contact your local emergency services.

Yes. Build My Coach asks a short set of questions about your goals, obstacles and how you want to be pushed, then generates a personalised coach profile you can edit whenever you like.

Only signed-in members can rate a coach, one rating per member, updatable at any time. Rankings combine satisfaction, helpfulness and repeat usage — never raw popularity alone.